Frequently Asked Questions
Is there only a webshop or is there also a real store?
Indeed, we have both a permanent store and a webshop. We are located at 30 Steenstraat in Bruges. You are always free to visit us.
What time are you open?
Our shop is open every day from 9:00 am to 7:00 pm. However, in this corona period, it is recommended to call before you come.
Is the offer in the webshop the same as that of the store?
Yes, the offer is the same, but we offer even more products in the store. Paying a visit is certainly worthwhile.
If I order via the webshop, can I choose between pick-up or delivery?
Yes, you are free to have our products delivered or to collect them yourself.
How long does it take to be delivered?
We try to deliver within three working days from your placed order. You will always be kept informed by e-mail.
Are there extra costs charged for online shopping?
No, except for the delivery costs you have no extra costs. We work via bpost and charge € 5.70 for a delivery, regardless of the number of kilos you order.
Do you also have gluten-free products?
Yes, we have gluten-free products. We strive to provide as much product information as possible. If you click on the photo of our product via the webshop you will get all this information.
If you have any questions, we will be happy to help you through our chat function.